General Data Protection Regulation (GDPR)
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Standards, Regulations & Compliance
Meta Vows to Appeal
The Irish data regulator fined social media platform Meta 251 million euros over a 2018 hack that exposed sensitive data of millions of European Facebook users, including that of children.
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The Irish Data Protection Commission in 2018 launched two inquiries into Meta after the company alerted the agency of a breach stemming from a flaw that allowed attackers to steal authentication tokens and takeover user profiles. The bug was in Facebook’s “View As” feature permitting a user to see their own profile as it appears to others. Hackers accessed the user names, email addresses, phone numbers, location and gender details of 3 million users in Europe. The DPC said 29 million individuals globally were affected by the bug.
“Facebook profiles can, and often do, contain information about matters such as religious or political beliefs, sexual life or orientation,” said DPC Deputy Commissioner Graham Doyle. “By allowing unauthorized exposure of profile information, the vulnerabilities behind this breach caused a grave risk of misuse of these types of data.”
Analysis by the agency found Meta violated multiple General Data Protection Regulation requirements by failing to provide all the information about the breach and failing to document remediation steps. Meta also did not have privacy frameworks built into its data processing systems, and it processed non-essential personal data by default.
“This decision relates to an incident from 2018. We took immediate action to fix the problem as soon as it was identified, and we proactively informed people impacted as well as the Irish Data Protection Commission,” a Meta spokesperson added.
The spokesperson said Meta will appeal the DPC fine.
Meta in 2021 settled a putative class action launched in U.S. federal court over the incident for $6.5 million in attorney fees and a pledge to make improvements to user security, as well as five years of independent monitoring.
The “View As” flaw was actually three flaws chained together, including a vulnerability in a feature introduced in July 2017 for the easy uploading of birthday videos. Hackers automated the flaws with scripts between Sept. 14 and 28, 2018, leading to an anomalous increase in video upload activity and the flaws’ eventual discovery by Meta.
Meta in recent months faced several regulatory actions from European data regulators over its privacy practices.
In September, the DPC fined the social media giant 91 million euros after an investigation found the company insecurely stored passwords of millions of European Facebook and Instagram users. The regulator in 2022 fined Meta 265 million euros after the company exposed data of 533 million users, which included names, phone numbers and birthdates from consumers in 106 countries (see: Meta Fined by Irish Privacy Regulator for GDPR Violations).