Rural and small community hospitals are continuing to face growing cyber challenges driven by already limited and shrinking resources, staffing shortages, and increasingly sophisticated cyber threats, says Jackie Mattingly, senior director at privacy and security consulting firm Clearwater.
“Oftentimes what I’m seeing is the director is not just the director of IT, but they are also working the help desk, being the network administrator, out there fixing printers on the floor, working the EHR — so they’re wearing, you know, 15, 20 hats,” she said.
“They just don’t have the bandwidth to keep up. They’re putting out operational duties instead of trying to be proactive in things.”
Unfortunately, many of these entities will also face smaller Medicaid and other payments for care in the year ahead, further putting the squeeze on cyber resources, she said. “They’re just really feeling a lot of pressure.”
Still, leadership at these entities must make cybersecurity a priority. “Start having cybersecurity as standing conversations with leadership. Collaboration is a huge piece of that,” said Mattingly, a former longtime CISO at rural hospital in Kentucky.
“IT’s always been thought of as a kind of backseat. They need to have that front seat at the table where the decision-makers are.”
In the interview (see audio link below photo), Mattingly also discussed:
- The impact on the larger healthcare ecosystem when rural and small community hospitals are hit by disruptive cyberattacks;
- Why some small and rural hospitals struggle in tapping and utilizing various free cybersecurity resources and tools that are available from the federal government, including the Cybersecurity Infrastructure and Security Agency, and other sources;
- How the 2024 ransomware attack on United Healthcare’s IT service unit Change Healthcare continued to affect many small and rural hospitals way into 2025.
Mattingly is a senior director of consulting services at healthcare privacy and security consulting firm Clearwater where she is focused on serving the cybersecurity and compliance needs of regional and community hospitals. Mattingly has more than 20 years of experience in healthcare IT and has spent the last decade in information security, including serving as CISO for Owensboro Healthcare in Kentucky. Mattingly is a board member of the Association for Executives in Healthcare Information Security and also a board member for the Women in CyberSecurity Healthcare. She also serves as adjunct faculty instructor for the University of Southern Indiana.
