Business Continuity Management / Disaster Recovery
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Fraud Management & Cybercrime
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Governance & Risk Management
Hospital, ER Open but All Clinics, Elective Care Cancelled Statewide; FBI Called In

The University of Mississippi Medical Center on Thursday said a ransomware attack has triggered its emergency operations plan and forced its hospitals to cancel all clinic and elective procedures at all locations statewide.
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The FBI is investigating the incident. “It’s too early for us to communicate what we do and don’t know, but we are in the process of surging resources both locally and nationally into this incident,” said Robert Eikhoff, FBI special agent in charge for Mississippi at a press conference held by the medical center Thursday afternoon, according to a local media outlet.
“We do not know how long this situation may last.”
– LouAnn Woodward,vice chancellor, health affairs, University of Mississippi Medical Center
“The attackers have communicated to us, and we are working with the authorities and the specialists on next steps. We do not know how long this situation may last,” LouAnn Woodward,vice chancellor for health affairs at University of Mississippi Medical Center, told the Clarion Ledger.
Hospital and emergency room patients are still being cared for, she said.
The medical center’s main campus in Jackson, Mississippi, includes four hospitals – University Hospital, Children’s of Mississippi, Wiser Hospital for Women and Infants, and Conerly Critical Care Hospital – with a combined 827 patient beds.
UMMC on its Facebook page posted a notice about the incident earlier in the day. “Due to a cybersecurity attack, many UMMC IT systems are down, including access to our electronic medical records, Epic,” the notice said.
“Today, all UMMC clinic locations statewide are closed. Outpatient and ambulatory surgeries/procedures and imaging appointments are cancelled and will be rescheduled,” the notice said. “Hospital services are continuing for our patients using downtime procedures. We apologize for this unexpected disruption, and we will provide further updates as information is available.”
UMMC’s website was also offline as of Thursday afternoon.
A message on UMMC’s main telephone line advised callers that the organization is dealing with a cyberattack and is unable to transfer switchboard calls.
