The number of attempted ransomware attacks on Microsoft customers globally have grown dramatically in the last year, according to Microsoft’s Di...
Category: Cloud
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Companies should conduct IVR testing routinely to ensure that their Interactive Voice Response (IVR) system is fully functional. Problems with I...
Phone systems have changed a lot, but IVR pricing is still all over the map. For example: Software systems that include IVR can go for as low as...
An outbound dialer is software that automates and manages outgoing phone calls. It dials from a list of phone numbers and connects an agent if a...
New reports from both Microsoft’s Digital Crimes Unit and the U.S. Department of Justice expose a disruptive operation against more than 100 ser...
A fax server is a physical or virtual server that’s used to manage the sending, receiving, and storage of faxes over a digital or analog network...
Done right, fax broadcasting can be a powerful marketing and communication tool. Here are some reasons why: Guaranteed delivery and high open ra...
Cloud PBX (Private Branch Exchange) is a modern upgrade to traditional phone systems. It’s web-based communication software that allows users to...
On Sept. 23, Microsoft released a report detailing the progress of the Secure Future Initiative, the company-wide overhaul put in place in Novem...