What often appears to be turf wars between healthcare technology management, facilities OT staff, IT departments and security teams are often just the result of unclear ownership and accountability of device security. And that presents a safety risk to patients, said Mohamed Waqas, chief technology officer at Armis.
As more medical gear, facilities and operational technologies become network-connected, devices are frequently deployed outside the visibility of cybersecurity teams, with the expectation that IT or security – or perhaps a vendor – will intervene only when something goes wrong, he said.
At the same time, security teams often identify and report vulnerabilities but don’t remediate them, leaving asset-owning teams responsible for fixes they may not be equipped to handle.
“I think it’s more about confusion in terms of who’s ultimately responsible for ensuring these assets align to cybersecurity policies and posture requirements,” he said.
But “when you start framing this in terms of impact to patient care and safety, this isn’t just a cybersecurity exercise, it becomes a fairly urgent activity that the hospital needs to support to reduce direct risk to patients.”
Strong governance, collaboration and communication are critical to addressing those issues, he said. “When you start having those conversations, and you bring folks to the table, and C-levels or CISOs start framing it in impact of patient care and safety, privacy, then you’re having a lot more buy-in with the business, because now everyone’s speaking that same language.”
In this audio interview with Information Security Media Group (see audio link below photo), Waqas also discusses:
- Why collaboration between IT security teams and health technology management teams is critical to addressing medical device cybersecurity vulnerabilities and other urgent issues;
- The importance of translating for leadership teams a medical device vulnerability’s potential material impact on patient care and safety;
- Tips for improving the collaboration and understanding among teams involved with medical device, OT and other device cybersecurity issues.
As chief technology officer and principal solutions architect for healthcare at Armis, Waqas helps healthcare organizations globally secure unmanaged, IoT and medical devices. He has more than a decade of experience in the healthcare cybersecurity industry.
